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Frequently Asked QuestionsBefore you book a cleaning, here’s what you should know.
a woman standing in a room
From scheduling to who’s showing up at your door.

What Tarrant County Wants to Know About Maid Services

You’ve got questions, and we’d expect nothing less. When it comes to letting someone into your home, trust isn’t just important, it’s everything. So we don’t gloss over the details. We walk you through how we hire, how we schedule, how we clean, and how we keep things easy on your end.

Whether you’re calling us once or counting on us weekly, this is where you get the full picture of what it’s like to work with Pampered House in Tarrant County.

You Have Maid Service Questions, We Have Answers

At Pampered House, we’re an open book. We want each of our clients to feel comfortable with our process, confident in our maids, and fully in the loop—before, during, and after their cleaning experience. If something’s on your mind, there’s a good chance we’ve answered it right here. Don’t see the answer to your question? Contact us directly at (817) 633-2235. We’d be happy to answer any further questions you may have.

No. We bring everything we need to get your space sparkling clean. However, if you have specific cleaning products you prefer, we’re more than happy to use them. Just let us know, leave them out for us, and we’ll accommodate your preferences.

Absolutely. At Pampered House, we take your safety and peace of mind very seriously, which is why we go above and beyond with our background checks.

Unlike typical checks, which only go back a few years, our maids undergo lifetime background screenings. This means we thoroughly vet our team members, not just for their most recent history, but for their entire lifetime to ensure that they have a clean record. This deep level of scrutiny is essential when inviting someone into your home, and we want you to feel fully confident in the professionals we send your way.

But we don’t stop there. In addition to lifetime background checks, all of our maids are fully bonded and insured. This means that in the unlikely event of damage, theft, or injury while they’re cleaning your home, you’re fully protected. Our bond ensures that if anything goes wrong, you’re compensated for any losses, and our insurance provides coverage in case of any accidents during the cleaning process.

You can trust that when you book with Pampered House, your home is in the hands of highly trained, reliable, and trustworthy professionals who are backed by thorough checks and top-notch protection.

The number of maids assigned to your cleaning depends on the size and complexity of the job. For standard cleaning services, we typically send one maid, especially if it’s a regular cleaning. However, for larger homes, deep cleans, or more detailed tasks, we may send a small team to make sure the job gets done efficiently and in the best possible time frame.

The goal is always to balance efficiency with quality, so we’ll make sure we’ve got the right team for your home. Regardless of how many maids are sent, rest assured, each team member is trained, background-checked, and ready to tackle your space with professionalism and care.

The cost of our cleaning services depends on a few different factors. Things like the size of your home, the specific areas you want cleaned, and how often you schedule services all play a part in determining the price.

Rest assured, we offer competitive rates and we will be happy to discuss a more accurate estimate with you when you schedule a complimentary quote.

We love pets, and we know they’re an important part of the family! When booking your cleaning, simply let us know if you have pets, and we’ll be sure to tailor our approach. We’ll work around your pets, guaranteeing their safety and comfort while still providing the thorough cleaning you expect.

We understand that every household runs on a different budget, and that doesn’t mean you should have to settle for a messy home. That’s why we offer flexible options designed to give you the most value for your money.

Our priority cleaning service is a great place to start. It’s simple: you make a list of the areas or tasks that need the most attention, pay for a minimum of four hours, and we’ll check off as much as possible in that window. You stay in control of what matters most, and we get straight to work.

This option is also a smart way to get a feel for how Pampered House operates. You’ll see firsthand the care, consistency, and detail our maids bring into your home—and from there, decide if ongoing service makes sense for your routine.

If your home needs a serious reset, our one-time cleaning package can help knock out the big stuff. It’s perfect for getting ahead of the mess and giving yourself a fresh start without committing to ongoing service.

We clean just about every corner of your home! Our maids handle kitchens, bathrooms, living rooms, bedrooms, and more. We’ll take care of dusting, vacuuming, mopping, and wiping down surfaces. We also offer more specialized services like baseboard cleaning, window sills, and appliance cleaning through our deep cleaning option and can tackle specific areas that you want touched with our priority cleaning service.

Pampered House proudly serves Tarrant County, and we cover a wide range of neighborhoods across the area, including:

The frequency of cleaning is totally up to you. Some clients prefer a regular cleaning every week or every two weeks, while others just need a deep clean once in a while. We recommend scheduling as often as you feel comfortable.

If you’re unsure, our team can help you determine a plan that works best for your needs and your budget.

The length of a cleaning varies depending on the size of your home and the type of service you’ve requested. When we provide you with an estimate, we can also give you a more accurate idea of how long it will take based on the size and scope of your home. Our goal is to be efficient while still giving your space the attention it needs, so every inch of your home is fresh and clean.

Your satisfaction is our top priority. If something isn’t quite right after the cleaning, we want to know about it. We stand by the quality of our work and are happy to address any areas that may have been overlooked. Simply reach out to us within 24 hours, and we’ll send a team member back to re-clean the specific areas you’re not satisfied with—at no extra charge.

At Pampered House, we love getting to know our clients. When you book with us, we take the time to create a detailed profile for your home, capturing all the little things that make it feel just right for you.

Want your kitchen counters wiped down in a certain way or your throw pillows arranged in a specific fashion? Let us know, and we’ll make sure your home is cleaned just the way you like it. No detail is too small, and we love customizing our services to meet the personal preferences of each homeowner.

Not at all. We understand that your time is valuable. You don’t have to be home while we clean. We can work around your schedule, and many of our clients prefer to come home to a freshly cleaned space. If you’re not around, we’ll still treat your home with the utmost respect and care, just as if it were our own.

Please note that if you are not home, our maids will need access to a hidden key, door or lockbox code, or garage access to enter the property (we do not keep any house keys). This information should be provided to us before our arrival

Yes, we do! While the majority of our business is residential, we’re happy to partner with commercial properties. We offer office cleaning services for businesses across Tarrant County. Regardless of the space, we’ve got the tools and expertise to keep it looking pristine.

Booking with us is easy! You can give us a call at 817-633-2235 to get a personalized estimate based on your home’s needs, or fill out a quick form here and someone from our team will contact you shortly. We’ll create a custom client profile with your preferences, pet info, and any special instructions you may have. Then we’ll pair you with one of our detail-focused, trustworthy maids who will deliver that signature Pampered House sparkle.

Explore Our High-Quality Maid Services

There’s nothing like the relief of walking into a home that smells clean, looks spotless, and brings you peace of mind. Join our growing clientele list today!

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